When you decide that you want to hire services for your commercial business; there are many aspects that you have to consider. But for every service the considerations are different. Like you have to think about the points to look into when you want to hire a janitorial cleaning service to thoroughly clean the business you own.
12 Qualities of janitorial cleaning service to consider
When you think of cleaning the commercial building like offices, educational institutes, fitness centers, medical facilitates, retail stores, various kinds of showrooms, religious buildings and other government and public centers; you have to consider many things when you want to hire these services. The owners can suffer a lot when the right company is not hired. You have to look into the following qualities to decide the best one for your business.
1:- The authenticity of the company
The very first point you have to look into is whether the company is authentic or a fake one. An authentic organization will provide you with the best of their services. There are many ways to check whether the cleaning service company is genuine or not. You can search for the physical address and then look for it on Google maps. Also, go to the address and check if the cleaning company office is there or not.
2:- Customers are the Focus
The focus of every good company is always on the clients. They try their best to provide their clients with excellent services and discounts. This will be a positive thing because satisfied customers will always recommend the company to others. This means that their clients are content because the company’s main focus is on the clients only.
3:- Transparency in their Dealings
At many times clients complain that the cleaning company they hired didn’t provide the facilities and services they promised and charged unfairly for it. Make it a point that is on the lookout for these kinds of companies and always avoid them. Select the one which provides what it has offered in the first place.
4:- Have License and is insured
Another important quality that is very necessary is that the cleaning company must and should have a working permit license. It is crucial because a licensed company is responsible for the use of inappropriate products. In the same way, if the company is insured like Jan Pro OKC will be liable to the damages done during the service providing hours.
5:- Using the right Types of equipment
Not all commercial buildings are the same; some of them are huge like different industrial areas and others are small as an office of say 10 rooms. Both of these locations require the use of different type and size of equipment. Make it a point that the company has the right and latest machinery to clean the various commercial buildings thoroughly.
6:- The Products are appropriate
The environment and healthcare organizations have demanded governments all around the world to ban the use of dangerous products that use hazardous chemicals. Look at the list of products these companies are using and you will get an idea by it. If the company is not showing the products used on their website then ask to show them when you go to their office.
7:- Have a professional attitude
Cleaning of a commercial area is something that requires a professional approach. There are many things that have to be thought out. The professionalism of the company is important. Companies can show this professionalism in several ways like; fulfilling their promises, advertising their services and company and taking even the smallest work wholeheartedly.
8:- Having Excellent Communicational Skills
Communicating with the clients and customers is something that must not be ignored. The company must have all the resources so that the clients can easily contact the company they hired. The company must have a physical address, telephone number, email address, live chat option and contact through social media as well.
9:- Managing Time at its Best
Each of the commercial building and area takes a different time period to fully clean. But one point that must be common in all is that the staff takes the minimum period of time to clean the building or office. But it doesn’t mean that the quality of work should be ignored in order to complete the work early.
10:- Should have Comprehensive Experience
A good cleaning service provider must have a work experience of 10 to 15 years. This means that the professional cleaning staff is also skilled and has worked in this industry for quite some time. Although many younger companies have also proven themselves it is better to go for the experienced ones.
11:- Adjusting to the demands of the Client
When a company wants to convert a customer into a client; then the company adjusts to all permissible demands of the clients. The hour, in which you want the building to be cleaned, the kinds of services, the products and equipment used are a few lawful demands of the client that companies have to accept.
12:- Same quality every time
The most important quality of janitorial cleaning service that has to be kept in mind is that the quality must be constant. The service must be of the same quality every time you hire the cleaning company.